Terms and Conditions

The below terms apply to Vape Away Ltd. (Reg. 735767) and vapeaway.ie

Please read these terms and conditions carefully before accessing and / or ordering any goods from Vape Away. Accessing, browsing, or using this website in any way indicates that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time, without the need to notify our customers.

You must be over 18 years old to be able to buy anything from this website.

Cooling Off Period: Vape Away abides by the S.I. No. 207/2001 – European Communities (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations, 2001 and subsequent updates.

If you have purchased items from us and decide you no longer want them, you have 14 calendar days in which to return them. We will only make a refund if the packaging remains unopened. This excludes e-liquids, disposables and clearomizers which cannot be returned unless faulty.

Safety Warning: Where stated, many of our e liquids contain nicotine, which is highly addictive. They are not medical devices and make no claim to aid anyone in the cessation of smoking real tobacco. Vape Away does, however, strongly advise against using any of its products if you come under any of the following categories:

A non-smoker
Pregnant
Breast-feeding
Of ill or poor health

Once purchased, the products on this website should only be used in accordance with the manufacturers’ instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.

On the rare occasion a product may be sold which is not in stock. If this occurs, we will contact you in advance with details of the suggested substitute. If acceptable, a substitute will be sent. Alternatively, a full refund for the out-of-stock line may be forwarded.

All product imagery is for illustrative purposes only and small variances may exist between photos and the physical item (e.g. colour, shape, design, etc.)

Incorrect Delivery Details: it is the responsibility of the customer to enter the correct delivery address details at the time of ordering. If the customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us if they have been sent to the wrong address, we are not obliged to re-send at our expense, however, a refund will be offered less the postal expense. If you notice that you have provided the incorrect or incomplete details, please notify us as soon as possible.

Returns: In the unlikely event that you receive faulty, damaged, or incorrect goods, please refer to our Returns and Refunds Policy. When sending back products, we ask that you acquire proof of postage. If you send back an item and we do not receive it, we will be unable to provide any further help.

We do not share customer details with any 3rd parties.

All prices include VAT @ 23%.

We reserve the right to use any personal information provided by you to carry out & conduct relevant age verification checks. As part of checks made, we may utilise data from various credit reference agencies, the electoral role and other databases or agencies.

VA Loyalty:
Customers may opt to VA Loyalty, our customer loyalty awards programme. By joining the VA Loyalty scheme customers can earn VA Points for every purchase they make. Points can be redeemed for exclusive offers and discounts on a future purchase. VA Points may expire after a period of time (normally 6 months). Discounts offered may be limited by a minimum purchase value.

We are unable to apply discount codes after an order has been placed. The offer code, if applicable, may be used on future orders.